Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

If you're a functional consultant responsible for configuring and implementing Dynamics 365 Field Service solutions for customers, you're a good fit for this certification, which can highlight your skills and help advance your career. A Dynamics 365 Field Service functional consultant is responsible for implementing solutions that manage and optimize resources that complete the field service life cycle. As a functional consultant, you know how to work with project managers, developers, and solution architects. You should have a minimum of one to three years of experience as a functional consultant implementing Dynamics 365.

Skills measured
  • Configure field service applications
  • Manage work orders
  • Schedule and dispatch work orders
  • Manage the Dynamics 365 Field Service mobile app
  • Manage inventory and purchasing
  • Manage Connected Field Service and customer assets
  • Implement Microsoft Power Platform
  • Manage customer experiences

Recommended training for this certification


  • Exam MB-240